Terms and Conditions

When you visit the Pokrivala.bg website you agree to the General Terms and Conditions set out below, which govern the relationship between Belsystems Ltd. and every visitor or user of the site. If you do not agree with them, please do not use the website.

Belsystems Ltd. reserves the right to review and amend these General Terms and Conditions without prior notice.

1. Terms concerning the content

We do not guarantee the absolute accuracy, truthfulness, objectivity or error-free nature of the information published on the website and we accept no liability for errors on the site. The dimensions and weights given in the product descriptions are indicative and may deviate slightly from the actual ones. Because colours may shift when products are photographed, we do not guarantee that they correspond exactly to the pictures.

Our website may contain links to other sites for which we are not responsible, including for their content and privacy practices.

Belsystems Ltd. reserves the right to change the content of the website, including prices, at any time and without prior notice.

2. Terms of use of the content and copyright

We respect copyright and related rights and do not tolerate their infringement.

All materials published on the website, including texts, photographs, images, software and design, are protected by copyright. They are intended for your personal information and for carrying out a sale to which Belsystems Ltd. and you are the parties. Saving the website and/or parts of it and/or its materials is permitted for personal use only, without altering, deleting or removing copyright notices or similar marks of related rights.

Any alteration of the materials published on the site infringes the Bulgarian Copyright and Related Rights Act and the Marks and Geographical Indications Act. Without the express permission of Belsystems Ltd. you may not reproduce, distribute, publish or otherwise use commercially the texts, photographs and other materials, the design and the software of the website listed above. Their commercial use infringes copyright and is subject to sanctions.

There may be a discrepancy between a product photograph and the actual product.

Use of the information published on the website is entirely at your own risk. We do not guarantee that no damage can be caused to your computer by viruses or other components located on the server that hosts the website.

3. Terms for the processing and protection of personal data

By browsing, shopping or otherwise using the Pokrivala.bg website you accept the practices and terms set out below. Please read them carefully.

The team of Belsystems Ltd. uses two types of data — personal (for example name, address, telephone, e-mail) and non-personal (for example IP address, the type of browser used to open the website). We receive the non-personal data through cookies stored on your computer, which allow us to monitor the number and type of visits to the site. The personal data you enter while registering and ordering a product serves us in providing you with service as a customer. It is confidential and technically protected.

The team of Belsystems Ltd. respects and understands the importance of keeping your personal data confidential. We therefore do not sell, rent out or disclose your personal data to third parties. Such an infringement is punishable under the Personal Data Protection Act.

Belsystems Ltd. uses your personal data solely to fulfil the order, deliver the ordered products and contact you. Your e-mail address may also be used to inform you about current promotions or to send you other messages. If you do not wish to receive notifications of this kind, please let us know by contacting us.

Detailed information is available in the “Privacy Policy” section.

4. Terms of ordering

In order to avoid fictitious orders, Belsystems Ltd. requires a telephone number and an e-mail address to be registered when purchasing products from the online shop. After you submit your order you will receive confirmation by telephone. This contact gives us the opportunity to clarify further details and, where larger quantities are involved, a possibly longer delivery time.

Important: you must be at least 16 years old to place an order on our site.

5. Delivery terms

The products you have ordered are delivered by the Econt courier company:

  • to larger towns — within 2 to 3 working days;
  • to smaller settlements — within 3 to 5 working days.

Delivery costs are borne by the customer and depend on the size and weight of the parcel. Detailed terms are available in the “Delivery Information” section.

6. Payment and pricing policy

Belsystems Ltd. accepts payments by bank transfer and in cash (cash on delivery). In the event of an evident discrepancy between the goods delivered and the order, Belsystems Ltd. bears the courier costs in both directions in full.

When a customer returns a product, in accordance with the Consumer Protection Act, Belsystems Ltd. refunds the amount paid for it within 30 days of the date on which the right of return was exercised, in a manner agreed additionally and convenient for both parties. Belsystems Ltd. does not bear the cost of the return itself.

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